Prudential Gary Greene, Realtors
Galveston Island and Tiki Island, Texas
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Vacation Rental Policy
Please call one of our friendly rental agents if you have any questions regarding our policies. Not sure what to pack? Check out our packing check list!
VACATION RENTAL POLICY:
We will only rent to family groups and responsible adults over the age of 25. Any special occasions such as weddings, receptions, family reunions or increase of occupants must be disclosed at the time reservation is made and is subject to approval by the homeowner. Prom parties, fraternity or sorority parties and graduation parties are not allowed at any time. Adults cannot rent properties on behalf of underage guests, no exceptions- this is ground for evictions and forfeiture of all monies.
In the Summer months, we rent by the week only. Our weeks run Friday to Friday. Canal, bayside and dry land homes are more flexible, however, there is a two night minimum for any rental. Please check the online calendar or call our office for available summer weekends or mid-week rentals. In the Spring and Fall months you can reserve any time period, as long as it is a minimum of two nights.
Check-in is between 3pm and 5pm on arrival date. We realize you are anxious to get your vacation started as soon as possible, but please do not pressure our staff for an early check-in, our housekeeping staff needs all available time to make sure your home is ready for you. In special circumstances, it may be necessary to delay check-in slightly, but this is very rare. Please make arrangements to arrive by check-in time. The person whose name appears on the contract must be present at check-in. If you have not made arrangements with our staff to check in after hours before we close (5pm), there will be a non-refundable $50.00 cash fee for an agent to return to the office after hours to check you in.
Check-out is no later than 11am on the date of departure. A list will be given at check-in to prepare you for your departure. Late check-outs are subject to a late fee of $50.00 per hour. There will be a $25.00 fee for any keys not returned at check-out.
The
Total Rate listed for each home includes: applicable taxes, fees, a
non-refundable $35.00 Reservation Fee and Travel Insurance.
We require one half of the total rent be paid at time of booking. We accept all major credit cards and/or e-checks and payment is taken over the phone. The remainder of your rent is due within 30 days of your arrival date. If reservation is made within the 30 days of your arrival date payment is due in full.
Prudential Gary Greene, Realtors is a member of the Galveston Association of Rental Managers (GARM). All GARM members require their guests to sign a Guest Agreement which outlines all local, subdivision, and property management company rules. The GARM Guest Agreement will be e-mailed to you, along with your Rental Contract and Guest Registration forms.
Our vacation rentals are all equipped with standard items such as: TV, coffee maker, toaster, microwave, cooking utensils, silverware, dishes, glasses, BBQ grill and air conditioning. Additional amenities including, but not limited to; VCR and DVD players, swimming pools, hot tubs, deck furniture, game systems, additional TV's are offered by the homeowner strictly as a bonus and are not guaranteed, nor will any refunds be offered in the event they are not functional.
Every effort has been made to assure all units are in optimum condition. If a problem occurs, notify our office immediately so that we may correct it. We reserve the right for our representative to enter the premises for repair, maintenance, or other applicable reason deemed necessary by us. Under no circumstances will refunds or reduction in rent be granted for the mechanical failure of Refrigerators, Air Conditioners/Heaters, Dishwashers, Washer & Dryers, Cable or Satellite, DVD players, VCR's, TV's, Hot Tubs, Swimming Pools, or any additional amenity or appliance. In addition, loss of view due to construction is not grounds for a refund.
Linens have been provided for your convenience. Included are a set of sheets for each bed, bath towels and kitchen towels. You are responsible for bringing your own beach towels; please refrain from taking our towels to the beach. Standard beds will be made for your arrival. You will be responsible for any missing or damaged items. Upon departure, you are not required to wash any linens but we ask you to please remove them from any cupboards, closets or drawers for easy pick up by our staff.
For your convenience, we have built in Travel Insurance into the total rates for each of our homes. Travel insurance provides you coverage for medical expenses, trip cancellation or interruption and much more. Please read the documents below to learn more about travel insurance or call Travel Guard direct at 1-888-409-7749 & reference product # 008085
Pets of any kind are forbidden, unless the property allows pets and tenant has paid additional pet fees. Violation of this rule will result in cancellation of the reservation, eviction without notice and forfeiture of all rental monies. All homes are NON-SMOKING; the decks are designated smoking areas. Please dispose of cigarette butts properly; this does not mean leaving them in the yard or on decks or porches.
All cancellations are subject to a $100.00 fee. Cancellations must be in writing via fax or mail. If a cancellation is made within thirty days of the arrival date the entire reservation is forfeited, unless you have purchased Travel Insurance.
Tenant agrees to indemnify and hold Prudential Gary Greene, Realtors, the property owners, employees and agents free and harmless from any liabilities for personal injury or damage or loss of property that is made, incurred or sustained by Tenant or guest of Tenant.
You should not expect compensation or relocation because you do not like the property or a particular amenity is not operating to your satisfaction. We do not operate in the same way that a hotel does, therefore we cannot relocate you without proper approval from the homeowner. We will make every effort to ensure that the property is to your satisfaction and we will take corrective action for any problems encountered in a timely manner, but no refunds should be expected.
All of our properties are patrolled by off-duty uniformed Galveston police officers. We have a zero tolerance policy for any renters ignoring neighborhood rules, such as excessive noise and occupancy/parking violations. Violating any rules are grounds for eviction and forfeiture of monies paid.
Although every effort has been made by Prudential Gary Greene, Realtors to insure the accuracy of the information in this site, it is not guaranteed. It is subject to errors, omissions, change of price, change of house contents and/or features or withdrawal without notice.
